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RESTAURANT POLICIES
1. Service Charge
A service charge of 18% applies to parties of 6 or more guests.
2. Food Allergies & Dietary Restrictions
Please inform your server of any food allergies or dietary restrictions before placing your order. Our kitchen handles common allergens, and we cannot guarantee an allergen-free environment.
3. Order Issues
Please contact us within 24 hours of placing your order regarding any missing, incorrect, or quality-related items. Proof of purchase may be required to review the issue.
4. Alcohol Service
Guests must be 21 or older and provide valid identification when requested. Each guest is limited to 2 beers or glass of wine at a time, and each table is limited to 1 bottle of soju or wine at a time. We reserve the right to refuse alcohol service to anyone who is underage or obviously intoxicated.
5. Togo Alcohol Restriction:
All opened alcoholic beverages, including partially consumed drinks or unfinished glasses from your table, cannot be taken to-go or carried out of the building due to state law and ABC regulations. Only sealed, unopened beer, soju, or wine can be purchased for to-go, and these items must remain completely unopened until after leaving the premises.
6. Order Changes & Cancellations
Once an order has been prepared, cancellations or modifications may not be possible.
7. Outside Food & Beverages
Outside food and beverages are allowed. For food safety reasons, outside food and drinks may not be prepared, reheated, stored, or brought into our kitchen. Since outside food is involved and we cannot verify its preparation or handling, we cannot determine whether any illness or allergic reaction is related to outside food or food served by our restaurant.
8. Personal Belongings
Please keep personal belongings with you at all times. The restaurant is not responsible for lost or stolen items.
9. Guest Conduct
We reserve t
he right to refuse service or ask guests to leave when necessary to maintain the safety, comfort, and well-being of our guests and staff.
10. Management Discretion
Management reserves the right to make reasonable exceptions when appropriate and to update restaurant policies as needed.
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